Getir US

Website Privacy Notice

 

Last Updated: 04.10.2022

 

Getir US, Inc. and the Getir group companies (collectively "Getir", "we," “our,” or "us") respect your privacy. This Privacy Notice explains who we are, how we collect, share and use data about you, and how you can exercise choices you may have in connection with such data. This Privacy Notice only applies to data that we collect in the US through our website located at www.getir.com/us/ (“Website”). 

 

For data that we collect when you use or interact with the mobile app, please see our App Privacy Policy. 

 

If you have any questions or concerns about our use of data we collect about you, then please contact us using the contact details provided at the bottom of this Privacy Notice.

 

 

Quick links

We recommend that you read this Privacy Notice in full to ensure you are fully informed. To access a particular section of this Privacy Notice, click on the relevant link below to jump to that section.

 

 

What does Getir do?

Getir is an on-demand delivery service that offers customers the opportunity to purchase products and have them delivered directly to their door.

 

If you wish to order our products, please use our App, which is available at App Store and Google Play Store.

 

 

What data does Getir collect?

The data that we collect about you through the Website falls into the following categories:

 

a) Data that you provide voluntarily

Certain parts of the Website may ask or allow you to provide data voluntarily: for example, we may ask you to provide your contact details such as your name, email address and phone number, as well as details of your communication subject and request information when you contact us via the Website “Contact Us” form.

 

As described in this Privacy Notice, we may process this data for various purposes, such as to communicate with you, deal with your request, including sending communications directly with you, following up on any issues raised, and providing you with the appropriate details.

 

b) Data that we collect automatically

When you visit the Website, we may collect certain data automatically related to your interactions with the us and the Website. For instance, we may collect your IP address and data about how your device has interacted with the Website, including the pages accessed, date and time of visit, and links clicked. We may also collect your device type, unique device identification numbers, browser type, broad geographic location (e.g., country or city-level location) and other technical information. We collect this data through the use of cookies and similar technologies. Please see the “How is data used for digital advertising & analytics?” section of this Privacy Notice to learn more about the use of this data and the choices available to you.

 

Collecting this data enables us to better understand the visitors who come to the Website, where they come from, and what content on the Website is of interest to them. As described below, we may use this data for various purposes, including our internal analytics purposes and to improve the quality and relevance of the Website to our visitors.

 

 

How does Getir use the data?

Getir collects and processes the data described above for any lawful purpose, including the following:

  • To communicate with you and manage our relationship with you
  • To perform analysis for improving the Website and services and to maintain the security of the Website
  • To conduct activities around customer satisfaction
  • To receive feedback and handle any requests or complaints from you
  • To send updates, promotions, and marketing materials that may be of interest to you
  • To operate, personalize, and improve how the Website functions and content
  • To conduct Getir activities in accordance with the applicable law and to comply with the law
  • With your consent, or as otherwise disclosed at the time data is collected

 

 

With whom does Getir share the data?

We may disclose the data we collect to other parties, including the following categories of recipients:

  • to our group companies and affiliates we have both now and that we may have in the future, including but not limited to, Getir Turkey (Getir Perakende Lojistik A.Ş.) and Getir UK (Getir UK Limited);
  • to our third party services providers and partners, including those who provide data processing services to us (for example, help to enhance the security of the Website), or who otherwise process data on our behalf.
  • to any competent law enforcement body, regulatory, government agency, court or other third party when disclosure is (i) necessary as a matter of applicable law or regulation or to comply with a law enforcement request, (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of any other person;
  • to an actual or potential buyer (and its agents and advisers) in connection with any actual or proposed purchase, merger, or acquisition of any part of our assets or business;
  • to any other person with your consent to the disclosure or as otherwise disclosed at the time of data collection and sharing.

 

We may share data that is de-identified or aggregated without limitation. 

 

 

How is data used for digital advertising & analytics?

We may partner with ad networks and other ad serving providers (“Advertising Providers”) that serve ads on behalf of us and others on non-affiliated platforms. Some of those ads may be personalized, meaning that they are intended to be relevant to you based on information Advertising Providers collect about your use of the Website and other sites or apps over time, including information about relationships among different browsers and devices. This type of advertising is known as interest-based advertising.

 

Getir adheres to the Digital Advertising Alliance (“DAA”) Self-Regulatory Principles in connection with this interest-based advertising activity. You may visit the DAA Webchoices tool at www.aboutads.info to learn more about this type of advertising and how to opt out of this advertising on websites by companies participating in the DAA self-regulatory program. If you delete your cookies or use a different browser or mobile device, you may need to renew your opt-out choices exercised through the DAA Webchoices tool. Note that electing to opt out will not stop advertising from appearing in your browser or applications. It may make the ads you see less relevant to your interests.

 

We may also work with third parties that collect data about your use of the Website and other sites or apps over time for non-advertising purposes. Getir uses Google Analytics and other third-party services to improve the performance of the Website and for analytics and marketing purposes. For more information about how Google Analytics collects and uses data when you use the Website, visit www.google.com/policies/privacy/partners, and to opt out of Google Analytics, visit tools.google.com/dlpage/gaoptout.

 

Additionally, your browser may offer tools to limit the use of cookies or to delete cookies; however, if you use these tools, the Website may not function as intended.

 

 

How does Getir keep data secure?

We use appropriate security measures designed to protect the data that we collect and process about you. 

 

 

Third-party links and tools

The Website may provide links to third-party websites or apps. We do not control the privacy practices of those websites or apps, and they are not covered by this Privacy Notice. You should review the privacy policies of other websites or apps that you use to learn about their data practices.

 

The Website also includes integrated social media tools or “plug-ins,” such as social networking tools offered by third parties. If you use these tools to share data or you otherwise interact with these features on the Website, those companies may collect data about you and may use and share such information in accordance with your account settings, including by sharing such data with the general public. 

 

Your interactions with third-party companies and your use of their features are governed by the privacy policies of the companies that provide those features. We encourage you to carefully read the privacy policies of any accounts you create and use.

 

 

Your choices

To opt out of our email marketing, you can use the link provided at the bottom of each marketing message. If you opt out of our email marketing, we will still send you messages related to our transactions and relationship with you.

 

For choices with respect to third-party interest-based advertising activities, please see the section above titled “How is data used for digital advertising & analytics?”.

 

 

Updates to this Privacy Notice

We may update this Privacy Notice from time to time in response to changing legal, technical, or business developments. When we update our Privacy Notice, we will post the changes on this page. We encourage you to visit this page periodically to learn of any updates. 

 

You can see when this Privacy Notice was last updated by checking the “last updated” date displayed at the top of this Privacy Notice. 

 

 

How to contact us

If you have any questions or concerns about our use of data we collect, please contact us using the following details: (i) privacy@getir.com; (ii) Getir US, Inc., 625 W. Adams Street, 19th floor, Chicago, IL 60661.